Processing time for all orders is 3-5 business days unless otherwise stated.

Business days do not include:

• Weekends

• Federal holidays

• Store closures

Once your order has shipped, you will receive a tracking email to the email entered at checkout. Customers are responsible for inputting the correct information.

U.S Shipping

Shipping rates are calculated at checkout.

Estimated transit times:

• Standard Shipping: 3-5 business days

• Express Shipping: 1-2 business days (if available)

Transit times are estimates and are not guaranteed.

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International Shipping

Hausofnue proudly ships internationally.

Customers are responsible for:

• Customs fees

• Duties

• Import taxes

• VAT charges

• Any additional fees imposed by their country

Hausofnue is not responsible for delays caused by customs processing.

Once an order has been marked as delivered by the shipping carrier, Hausofnue is not responsible for lost or stolen packages.

Customers should:

• Contact the shipping carrier directly.

• File a claim if applicable.

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Please reach out to us via email within 7 days of your order being marked delivered if you need assistance with filing the claim.

Please ensure your shipping address is correct before placing your order.

Hausofnue is not responsible for:

• Incorrect addresses

• Incorrect emails

• Missing updates due to incorrect information

• Missing apartment numbers

• Returned packages due to customer input errors

Returned orders may be reshipped after payment of an $7.00 reshipping fee.