Please email us at:hausofnueinfo@yahoo.comPlease allow up to 72 business hours for a response.Business hours do not include weekends or holidays.

No.Instagram DMs, TikTok messages, Facebook messages, comments, and other social media interactions are not official methods of customer service communication.Due to message requests, spam filters, comment limitations, and platform restrictions, messages may be lost, hidden, or never received.Failure to receive a response through social media does not constitute a failure by Hausofnue to provide customer service and may not be used against Hausofnue in disputes, claims, or chargebacks.For assistance, please email:hausofnueinfo@yahoo.com

Please allow up to 72 business hours for a response before sending a follow-up email.Sending multiple emails within a short period may delay response times.