Policies

SHIPPING POLICY
 

All orders are processed within 5–10 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
 

Shipping times may vary depending on your location and the shipping carrier. HAUSOFNUE is not responsible for delays caused by the carrier, weather conditions, or other unforeseen circumstances once the package has been shipped.
 

ORDER INFORMATION CHANGES
 

All order information entered at checkout is final. Hausofnue is not responsible for incorrect information submitted by the customer.

Once an order has been placed, we are unable to:
 

• Change email addresses

• Change shipping or billing addresses

• Add or remove items

• Modify any order details
   

Please review your information carefully before completing your purchase.
 

DAMAGED, LOST, OR STOLEN PACKAGES
 

Hausofnue is not liable for lost or stolen packages once marked as delivered by the carrier. Please ensure your shipping address is entered correctly at checkout.
 

If your order arrives damaged, you must contact us within 48 hours of delivery with clear photo evidence of the damaged product and packaging. Claims submitted after this timeframe may not be accepted.
 

If your package is lost in transit (not marked as delivered), please contact us so we can assist in filing a claim with the shipping carrier.
 

RETURN & REFUND POLICY
 

At this time, all sales are final. Hausofnue does not accept returns or offer refunds under any circumstances.

Due to the nature of our products, we are unable to restock or resell items once they have been shipped.
 

CANCELLATIONS
 

Orders cannot be canceled, modified, or changed once they have been placed. Please review your order carefully before completing your purchase.
 

CHARGEBACKS & DISPUTES
 

By completing a purchase with Hausofnue, you agree to contact us first to resolve any issues before initiating a chargeback or dispute with your bank or payment provider.
 

Hausofnue reserves the right to dispute any chargeback claims with supporting evidence, including proof of delivery, order confirmation, and customer communication.
 

Customers who file unjustified chargebacks may be permanently restricted from making future purchases.
 

PRIVACY POLICY
 

Hausofnue respects your privacy and is committed to protecting your personal information.
 

INFORMATION WE COLLECT
 

We may collect the following information when you visit or make a purchase from our store:
 

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through third-party providers)
   

HOW WE USE YOUR INFORMATION
 

Your information is used to:

• Process and fulfill your orders

• Communicate with you regarding your order or inquiries

• Improve our products and customer experience

• Send marketing emails (only if you opt in)
   

SHARING YOUR INFORMATION
 

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers only as necessary to operate our business (such as payment processors and shipping carriers).
 

DATA SECURITY
 

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.
 

YOUR RIGHTS

You have the right to:
 

• Access the personal data we hold about you

• Request deletion of your data (where applicable)
   

To exercise these rights, please contact us directly.
 

POLICY UPDATES
 

Hausofnue reserves the right to update or modify these policies at any time without prior notice. Changes will be effective immediately upon posting to our website.
 

For any questions or concerns regarding these policies, please contact:

hausofnueinfo@yahoo.com